Privacy Policy | SolarSathi

SolarSathi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information you provide directly, such as when you create an account, submit an enquiry, request a callback, or contact us. This may include your name, email address, phone number, location (city, pincode, address), roof type, monthly electricity bill, and other details relevant to your solar enquiry.
We automatically collect certain information when you use our website, including your IP address, browser type, device information, and pages visited. We use cookies and similar technologies to improve your experience.

How We Use Your Information

To connect you with solar brands and installers based on your location and preferences.
To process and fulfil your quote requests and callback requests.
To send you relevant updates, offers, and communications (with your consent).
To improve our platform, services, and user experience.
To comply with legal obligations and protect our rights.

Sharing Your Information

We share your enquiry and contact details with the brands and installers you select or who match your criteria, so they can provide quotes and follow up with you.
We may use third-party service providers (e.g., hosting, analytics, email) who process data on our behalf under strict agreements.
We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account details confidential.

Your Rights

You have the right to access, correct, or delete your personal data. You can update your account information or contact us to exercise these rights.
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.
If you are in a jurisdiction with specific data protection laws (e.g., GDPR), you may have additional rights. Contact us for more information.

Cookies

We use cookies and similar technologies to remember your preferences, analyse traffic, and improve our services. You can control cookie settings through your browser.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us at hello@solarsathi.com.